Safe Hospitality

15 September 2020

Dear Guests, before the reopening a thorough and certified sanitization intervention was carried out; our cleaning and sanitizing treatments have been adapted to current needs, minimizing the risk of spreading Covid-19.

  • Surfaces in common areas – the reception, lobby, corridors, toilets and other common areas of the facility are sanitized in line with the recommended sanitary protocols, products and frequency.
  • Casa I Cappuccini follows all the protocols that ensure the social distancing required when interacting with others.
  • We have placed special signs in all common areas of the House to remind everyone of the need to keep safe distances.
  • Our staff is trained to support guests in applying these preventive measures.
  • We have set up several stations with sanitizing products for guests.
  • All the employees of the House have access to the equipment necessary to carry out their work with the maximum health guarantees.
  • For added safety, all our staff are required to comply with hygiene requirements in the workplace.
  • Staff will be screened before and after each shift.
  • We observe the purification and sanitation standards of ventilation and air conditioning systems and for water purification.
  • We are increasing the frequency of inspections on ventilation systems and decontamination protocols.
  • We apply updated standards for sanitation of drinking water and revised protocols for wastewater treatment.
  • We have established temperature detection protocols and intervention measures in the event of guests’ health problems, with the possibility of isolation, protective devices, interaction with medical services and transport logistics.

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